Refund policy

Returns and Refunds. Because these are personal-care products, we accept returns only on unopened, sealed items in their original condition, within 30 days of delivery or pickup. To start a return, call or text (619) 722-1268 with your order number. Return shipping is paid by the customer unless we sent the wrong or damaged item. If your order arrives damaged or incorrect, contact us within 7 days with a photo and we will replace or refund it. Refunds go back to the original payment method within 5-10 business days after we receive the return. Opened or used products cannot be returned for health and safety reasons.